FAQ

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: 14h – check-out: 12h.
Can I leave the room late?
Yes, with an extra, and according to the occupation of the hotel.
Can I choose the type of bed in my room? (Large Yes.
Do the rooms have a balcony or terrace?
No.
Are there non-smoking rooms?
Yes, the entire hotel is non smoking.
How many storeys does the building have? Is there a lift?
There are 7 storeys and 2 lifts.
Is there air conditioning in the rooms?
Yes.
Is your hotel adapted for the handicapped?
No
Can you keep my luggage when I leave the room?
Yes
Is there a safe place to park my car?
How much does it cost?
Yes, the hotel’s private parking at 14€/24h.

Does the hotel have an Internet or e-mail terminal for guests?
Yes.
Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes.
Do you have a quiet, romantic room? How can I reserve it?
Yes, the Junior Suite, on request.
What languages are spoken in Reception?
French, English, German, Spanish and Italian.
Where may I rent a car?
At the hotel.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.